FAQs

Due to the potency of our incredible next-generation retinoid, we advise that each patient is given a full skin consultation to assess their suitability before purchasing. You will also be given usage directions to follow. We would not be operating ethically if we were to allow the general public to purchase such a powerful serum without assessing their current skin conditions.

After you have had a consultation with a CellDerma approved partner, you will be given a clinic code. This clinic code will then allow you to purchase CellDerma Retin-ACE.

After your skin consultation with a CellDerma Approved Partner, you will be given a unique clinic code to add to your CellDerma account. This will lock you in to your chosen clinic and give you permission to purchase CellDerma Retin-ACE.

We operate this system to ensure that our patients are given the best possible advice and care when using our potent, incredibly powerful next-generation retinoid.

Yes, as our range stands currently, all our products qualify as vegan.

Yes.

Absolutely not. When you purchase a CellDerma product, you can rest assured that neither the raw ingredients or final formulation, have been tested on animals.

Only our lip plumper and scrub have small traces of fragrance. All other products are free of any added fragrance. This minimises the risk of developing allergic dermatitis or skin hypersensitivity.

Less than you probably think. CellDerma products are highly concentrated and you will notice that even the smallest drop goes far. Guides such as the Finger-Tip Unit method are not necessary for our range so simply use what feels right. You want to cover all your face and neck and will know if you have used enough. That said, for serums in dropper bottles, 4-6 drops for the face and neck should suffice. For thicker serums from a pump bottle, 2 pumps is ideal but you may be able to economise with 1 pump. The same applies to the creams in the jars.

There will be directions on use on the product although most serums and creams can be used twice daily if you wish. Only Retin-ACE, must be used at night only, along with ensuring you use a sunscreen every morning. The basic rule of layering involves cleansing, serum(s) and then cream(s). In the morning you end with sunscreen and only make-up – if used – would go on top of this. Please do not rely on your make-up providing sun protection. People rarely use enough to attain the SPF advertised on the product.

Doctors generally advise against use of Vitamin A-based products (retinoids) during pregnancy e.g. retinol, tretinoin etc. Although there is little, if any, conclusive evidence that there is a risk to an unborn child from topical retinoids (as opposed to high risk from oral retinoids), some of the retinoid does get absorbed into the body. Thus – as a precaution only – we recommend against use of Retin-ACE during pregnancy although it is fine for breastfeeding mothers. All of our other products may be used during pregnancy or when breastfeeding.

Pregnancy can cause a number of different – but usually temporary – skin issues. If you have any specific concerns, you should consultant with a skin specialist. However, beyond following a good CellDerma skincare regime, we would recommend Pigment Correct serum if you are not already using it. Also ensure you are using an sunscreen product. Changes in hormones predispose pregnant women to developing new pigmentation. Although using these products will not guarantee you a pigmentation-free pregnancy, they should certainly reduce the severity.

The vital role of amino acids in both skin and overall health, is often understated. Amino acids maintain skin resilience by supporting the immune system, hydrating the skin and protecting against free radical damage. Although numerous, there are around 20 important amino acids for our health; split into essential and non-essential amino acids. Essential amino acids are not produced by the body so must be obtained from external sources eg certain foods. Non-essential ones are produced by the body. However, for skin health, both types can be hugely beneficial when part of the right formula. CellDerma’s Youth Restore serum, has a high concentration of 13 essential and non-essential amino acids, chosen for their health-restoring potential.

Amino acids are the building blocks for small proteins in our skin called peptides. Each amino acid will have its unique role of action. Hydration – The water transport system of the body consists of aquaporins or ‘channel proteins’. These are made up of amino acids including alanine and proline, both of which feature in Youth Restore. Antioxidants – crucial to defence and damage control within the skin, amino acids have antioxidant potential helping fight against free radicals. However, they go far beyond this, being capable of helping the skin replenish its own antioxidant levels.

Acetyl glutamine: a pre-cursor for the synthesis of your natural super-hydrating hyaluronic acid in the skin, this amino acid is also a natural moisturising factor itself. It is also proven to reduce fine lines. CellDerma has combined it with a high concentration of niacinamide as these work in synergy against pigmentation.
Arginine: helps to restore visible skin damage.
Histidine: soothes the skin and has antioxidant properties.
Proline, Isoleucine and glycine: soften lines and wrinkles.

Amino acids are an integral part of the NMFs or Natural Moisturising Factors of the skin but also potentiate the benefits of other NMF components e.g. glycerides, hyaluronic acid and peptides, all of which are found in Youth Restore.

All orders are sent using DPD 1-2 Day Delivery. We will email you if we face any stock or courier issues.

Our products deliver optimal clinical results which means happier patients, leading to an increase in trust with their clinicians.

CellDerma is underpinned by strong ethical values, not only with how we formulate and manufacture our products but how open and transparent we are when communicating with our stockists and end consumers.

We pride ourselves on our mission to always strive for better, so we constantly review and evolve our products in correlation  with breakthrough scientific advances. We continue to invest in our range to ensure we offer consumers the very best in skincare technology in every single product.